Energy Price Solutions takes your privacy seriously, which is why we have created the following policy for your protection and security. Please read it carefully.
This policy does not apply to the practices of companies that Energy Price Solutions does not own or control, or to people that Energy Price Solutions does not employ or manage.
Information Collection and Use
There are many aspects of the site which can be viewed without providing personal information. However, to take advantage of Energy Price Solutions’ client support resources, you are required to submit personally identifiable information. Energy Price Solutions only collects personally identifiable information when you register for access to the Energy Price Solutions website.
When you register as a member of the Energy Price Solutions website, we ask for your name, email address, company name and phone number. Once you register with Energy Price Solutions and sign in to our website, you are not anonymous to us.
By contacting Energy Price Solutions via this web site you are consenting to the personal information contained therein being transferred only within Energy Price Solutions and being used solely for the purposes described herein.
Information Sharing and Disclosure
Any information provided to Energy Price Solutions will only be used by us in order to contact you and will not be passed on to any third parties.
Energy Price Solutions takes all reasonable steps to ensure the security of our system. Any information that we hold for you is stored on secured servers. In addition, our employees and the contractors who provide the services related to our information systems are obliged to respect the confidentiality of any personal information held by Energy Price Solutions. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any username and password.
Energy Price Solutions will only send personally identifiable information about you to other companies or people when:
• We have your consent to share the information;
• We need to share your information in order to provide the product or service you have requested;
• We need to send the information to companies that work on behalf of Energy Price Solutions to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.);
• We respond to a compulsory court order to comply with due legal process.
Energy Price Solutions may edit this policy from time to time. Revised versions will be updated on the website.
Your Ability to Access Your Information
You have a right to access your personal information. You may also change or update the information you have supplied Energy Price Solutions at any time by contacting us on (03) 8805 4200.